Last updated: May 1, 2026

This Privacy Policy describes how Buildersync collects, uses, and protects your information when you use our website, mobile applications, and related services. By using Buildersync, you agree to the practices described below.

1. Introduction

Buildersync (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, how we use it, and the choices you have when using the Buildersync platform.

2. Information We Collect

We collect information you provide directly, information generated as you use Buildersync, and limited information from third parties such as identity verification providers.

• Account details: name, email address, phone number, role, and company.
• Profile and project content: portfolios, drawings (including DWG/DXF files), bids, messages, and reviews.
• Usage data: device, browser, IP address, pages visited, and feature interactions.
• Payment information processed by our payment partners (we do not store full card numbers).

3. How We Use Your Information

We use the information we collect to operate, maintain, and improve Buildersync, to match professionals with projects, to keep the platform safe, and to comply with legal obligations.

• Provide and personalize the services you request.
• Verify identities and credentials of professionals on the platform.
• Process subscriptions and project transactions.
• Send service updates, security notices, and (with consent) marketing.
• Detect, prevent, and respond to fraud or abuse.

4. Sharing Your Information

We do not sell your personal information. We share data only when necessary to operate Buildersync, with your direction, or where required by law.

• With other users when you submit a bid, post a project, or send a message.
• With service providers that host our infrastructure, process payments, or support customer service.
• With authorities when required to comply with a valid legal request.
• In connection with a merger, acquisition, or sale of assets, subject to this policy.

5. Data Retention

We keep your information for as long as your account is active and for a reasonable period afterward to meet legal, accounting, or reporting obligations. You may request deletion of your account at any time.

6. Security

We use industry-standard administrative, technical, and physical safeguards to protect your information. No method of transmission over the Internet is fully secure, so we encourage you to use a strong password and to notify us immediately if you suspect unauthorized access to your account.

7. Your Rights

Depending on where you live, you may have the right to access, correct, export, or delete your personal information. You can exercise these rights from your account settings or by contacting us.

8. Children’s Privacy

Buildersync is not directed to children under 18. We do not knowingly collect information from anyone under 18. If you believe a child has provided us with personal data, please contact us so we can remove it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you through the platform or by email before the changes take effect.

10. Contact Us

If you have questions about this policy or how we handle your data, please reach out to us at info@buildersync.app or through the Contact page.